A few weeks ago the three DBAs at our company were discussing our lack of decent, usable documentation of all the quirky things we have had to do keep our system running. We had a few choices on how we would do this, we could use our company knowledge base, we could continue the unorganized mess of our team directory on a file server, we could build a wiki and use full text search to find things. We ran into some procedural/political issues with using the company knowlege base. The team directory was a bigger project than anyone wanted tackle. So I downloaded a MediaWiki virtual appliance and had our VMware admin install it on an ESX server and we were good to go. Another DBA spent some time building some templates so we can try to keep the knowledge in standardized format. This will be a very interesting experiment. I’d be interested to hear how others organize their databse knowledge.
